Lynda – How to Get Great Customer Service

Lynda – How to Get Great Customer Service

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Description

Great customer service often comes down to an interaction between two people: the employee and the customer. By becoming the type of customer who employees will go out of their way to serve, you can consistently get better service. And as you learn to get great service, you can also develop valuable skills to help you serve your own customers at a higher level.

Topics include:
– Building relationships
– Choosing the best service channel
– Being the best customer
– Solving problems together